You have spoken; we have listened. ZB Financial Holdings has introduced a seamless Digital Account Opening solution that allows customers to open bank accounts anytime, anywhere - without the need to visit a branch.
This initiative reflects ZB’s commitment to customer convenience, financial inclusion, and Environmental, Social, and Governance (ESG) principles by leveraging technology to simplify access to banking services.
What Is Digital Account Opening?
Digital Account Opening allows customers to open a bank account online using ZB’s secure onboarding platform. Whether you are a new or existing customer, you can now complete the entire process remotely, at your convenience.
Simply visit https://onboard.zb.co.zw to begin your application and experience a faster, paperless way of joining ZB.
How to Open Your Account Online
Opening an account digitally is straightforward and user-friendly. Follow these simple steps:
- Visit https://onboard.zb.co.zw
- Click Join Now
- Select your personal details (choose “Minor” if applicable)
- Complete contact details and verify via OTP (email and SMS)
- Take a selfie
- Upload National ID / Birth Certificate / Valid Passport
- Sign in to the portal and take a photo of your ID
- Click Verify
- Select Personal Bank Account
- Choose account type and preferred Service Centre
- Complete next-of-kin and school details (if applicable)
- Upload proof of residence
- Accept Terms and Conditions
- Submit application
- Receive confirmation via SMS
What Does MyZB Onboarding Offer?
The MyZB onboarding platform provides customers with access to a wide range of banking services from the very start, including:
- Open Individual and Corporate bank accounts
- Obtain Life Insurance products
- Open a ZWallet account
- Apply for loans
- Request international cards (Visa and Mastercard)
- Register for Internet Banking
- Apply for a local debit card
Key Benefits of MyZB Digital Onboarding
Convenience: Open an account anytime, anywhere without visiting a branch.
Speed: Faster account activation through automated verification.
Accessibility: Ideal for remote, rural, and diaspora customers.
Financial Inclusion: Removes physical barriers to banking services.
Customer-Centric: Designed based on customer feedback and needs.
Supporting ESG and Financial Inclusion
Digital Account Opening aligns with ZB’s ESG objectives by reducing paper usage, lowering carbon emissions linked to physical travel, and expanding access to banking for underserved communities.
By embracing digital innovation, ZB continues to build an inclusive, sustainable, and customer-focused financial ecosystem.
Banking for You. Anytime. Anywhere.
With Digital Account Opening, ZB has redefined how customers access financial services. This innovation ensures faster onboarding, broader inclusion, and a better banking experience for everyone.
