ZB Bank customer service complaints are driving real change. Learn how we're resolving issues faster, improving branch service & transforming your experience.
ZB Bank POS machines help Zimbabwean businesses accept cards, EcoCash, United States dollars and Zimbabwe dollars on one secure device with fast settlement into ZB accounts.
The State of Services Economy Survey (SOSES) is more than a research initiative, it is a national performance barometer for service excellence. It sets the first credible benchmark for customer experience in Zimbabwe, elevating service delivery across both
Zimbabwe’s capital markets rely on more than trading activity. Their stability depends on strong post-trade systems that safeguard investor interests and ensure the smooth functioning of the entire.....
The Innovation Hub is not only focused outward. Internally, it has helped reshape how ZBFH teams design and deliver solutions, encouraging experimentation, rapid prototyping, and customer-centric product thinking........
Protect your assets with ZB Transfer Secretaries. Explore securities registrar, custodial, trustee services, and safe deposit box facilities for ultimate peace of mind.
ZB Financial Holdings’ Monthly Economic Update for May 2025 covering USD and ZiG inflation, poverty datum lines, money supply (M3), RBZ policy rate, and commodity market performance. Download the full report.
ZB is driving inclusive payments in Zimbabwe through Smile Cash, Smile & Pay, and Mastercard solutions, built for access, security, and seamless transactions.